Welcome to “www.bookbanquetroom.com”
We, FBV Search Concepts Private Limited, a private limited company, incorporated under the provisions of the Companies Act 2013, having its registered office at “202, Gulistan Condominium, S.V .Road, Khar Mumbai, Maharashtra ,400052”, represented by its Directors, hereinafter referred to as the “Company”(where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns).
In order to provide You with our uninterrupted use of services, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.
a. “We”, “Our”, and “Us” shall mean and refer to the Domain and/or the Company, as the context so requires.
b. “You”, “Your”, “Yourself”, “User”, shall mean and refer to natural and legal individuals who use the Platform and who is competent to enter into binding contracts, as per Indian laws.
c. “Partner” shall mean and refer to the entities that provide the information and resources that the Domain and/or Company makes available to the users.
e. “Third Parties” refer to any Application, company or individual apart from the User, Partner and the creator of this Application.
f. The term “Platform” refers to the Website/Domain and the accompanying mobile apps created by the Company which provides the Client to avail services of the Company through the use of the platform.
g. “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You such as Name, Email Id, Mobile number, Password, Photo etc. For removal of any doubts, please refer to Clause 2.
2. INFORMATION WE COLLECT
We are committed to respecting Your online privacy. We further recognize your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:
a. Personal data such as, but not limited to, Name, Email address, Mobile number;
b. Details of Platform usage for analytics.
We also collect and store personal information provided by You from time to time on the Platform. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
a. To enable the provision of services opted for by you;
b. To enable the viewing of content in your interest;
c. To communicate the necessary account and service related information from time to time;
d. To allow you to receive quality customer care services and data Collection;
e. To comply with applicable laws, rules and regulations;
Where any service requested by You involves a third party, such information as is reasonably necessary by the Company to carry out Your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. The Company may also use contact information internally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through an email to be sent to firstname.lastname@example.org
To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Platform and opt-out of any non-essential communications from the platform.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
3. OUR USE OF YOUR INFORMATION
The information provided by you shall be used to provide and improve the service for you and all users.
a. For maintaining an internal record.
b. For enhancing the Services provided.
For more details about the nature of such communications, please refer to our Terms of Service. Further, your personal data and Sensitive Personal data maybe collected and stored by Us for internal record.
We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under your instructions or we are required to do so by law.
Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Platform so that we can improve it and cater personalized content/ads according to their preferences.
4. HOW INFORMATION IS COLLECTED
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever.
We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
5. GOOGLE ANALYTICS
We may use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. These analytics follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google in order to create reports. These analytics do not store your personal data.
The information generated by the analytics about your use of the Platform, including your IP address, may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the Platform, compiling reports on Platform activity for us and providing other services relating to Platform activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this Platform, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
6. EXTERNAL LINKS ON THE PLATFORM
7. YOUR RIGHTS
Unless subject to an exemption, you have the following rights with respect to your personal data:
a. The right to request a copy of your personal data which we hold about you;
b. The right to request for any correction to any personal data if it is found to be inaccurate or out of date;
c. The right to withdraw your consent to the processing at any time;
d. The right to object to the processing of personal data;
e. The right to lodge a complaint with a supervisory authority.
f. The right to obtain information as to whether personal data are transferred to a third country or to an international organization.
Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold in relation to you. You are also entitled to request that we restrict how we use your data in your account when you log in.
You further acknowledge that the Platform may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point of time.
9. OTHER INFORMATION COLLECTORS
10. OUR DISCLOSURE OF YOUR INFORMATION
b. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
11. ACCESSING, REVIEWING AND CHANGING YOURPROFILE
Following registration, you can review and change the information you submitted at the stage of registration, except the mobile number. An option for facilitating such change shall be present on the Platform and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.
12. CONTROL OF YOUR PASSWORD
You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our services. You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed. However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Company over the Internet.
16. AUTOMATED DECISION MAKING
As a responsible Company, we do not use automatic decision-making or profiling.
17. CONSENT WITHDRAWAL, DATA DOWNLOAD &DATA REMOVAL REQUESTS
To withdraw your consent, or to request the download or delete your data with us for any or all our products & services at any time, please email email@example.com
18. CONTACT US
Information provided on the website may not be 100% accurate and may be provided for promotional purposes of the business.